Staff Product Designer · Seattle

I make complex services easier to understand and use

I’m a Seattle-based product designer. I work across design and code to turn complicated problems into useful, accessible products. My work spans nonprofit websites and VA.gov tools for Veterans.

Case studies

Product design and front-end work for Veterans using VA.gov.

VA.gov Payments page with an Action required list of payment tasks.

01 · Service design across systems

Bringing a Veteran’s payments into one place

A simpler way for Veterans to manage medical copays, VA overpayments, benefit payment history, and travel reimbursements. Launches Nov 11, 2026.

Relief options step with hardship suspension selected.

02 · Designing fair choices within complex rules

A way to pause debt collection, without hiding the risk

A clear way to request a pause on VA debt collection, with the effect on debt-forgiveness deadlines explained before a Veteran decides. Launched July 2026.

Zero-income warning shown above an income field on VA.gov.

03 · Accessible design and code

Making accessibility part of how we work

Fixed barriers for screen-reader, keyboard, and zoom users across 4 apps. Added tests to help keep those fixes in place.

Figma for Government migration overview showing 1,195 comments rebuilt and a four-step playbook.

04 · Better tools for design teams

Cleaning up our design tools and process

Preserved design discussions through a software move, made 4 apps more consistent, and simplified repetitive team tasks.

What I bring

Design that gets built

I prototype with working code, collaborate closely with engineers, and can make front-end fixes myself.

Accessibility in practice

I test with a screen reader and larger text, then fix barriers in the design or code.

Useful AI, checked by people

I use AI to reduce repetitive work, share useful tools with my team, and review what they produce.

Leadership and teaching

I’ve led a four-person design and development team and taught another VA team how to move its design work safely.

Earlier work · 2009–2022

Before the VA

Before VA.gov, I spent 13 years designing and building nonprofit websites, then leading a four-person team. I worked from early research through launch, and connected fundraising tools so teams could run campaigns and understand what was working.